Remote Proctored Exams
The CCP and ACP are computer-based examinations through Prolydian and proctored by ProctorU.
Before your exam
Prior to beginning your exam you must complete the ProctorU computer requirements check and download the Guardian Browser. Follow the steps below to do so:
- Download the Guardian Browser
- Check your equipment to make sure your system is compatible with ProctorU at https://go.proctoru.com/testitout
- Prepare identity verification documents. This includes one of the following:
- Government-issued driver’s license
- College/University-issued staff photo ID
- Passport
- Non-US Military issued identification card
- Any Physical Government-Issued Identification Card (must include photo)
On the day of your exam
Log in a few minutes prior to the exam. You may want to refresh the screen at the time of the exam. To access your exam:
- Log into your Prolydian account at https://app.prolydian.com
- Go to the “My exams” dashboard and click the “Launch Exam” button (This button will be enabled one minute before your exam time.)
- Click “Start Session”
- Download the Guardian Browser if you don’t already have it.
- Follow the on screen instructions to share your screen and check your equipment
- Follow the identity verification instructions
- Install a LogMeIn Rescue applet file that will bring up a chat box allowing you to connect with your proctor. The proctor will perform a system check and camera pan of your workspace and will give you directions on how to begin your exam
Technical Requirements
- Guardian Browser is required for testing. Download here.
- Operating System: macOS X 10.13 or higher, Windows 10 or higher. ProctorU does not support Linux or Chrome OS
- Web Camera: Minimum- 640×480 resolution, Recommended- 1280×720 resolution
- Internet Download Speed: A required upload and download speed of 2Mbps, with 10Mbps preferred
- RAM: Minimum – 2GB, Recommended- 4GB
- A Functioning Microphone: Webcams with built in microphones and stand alone microphones supported
Testing Environment Requirements
- A suitable environment is a room that is enclosed – e.g., an office, a bedroom, or any other room with four walls that contains a door or other barrier to prevent entry. Windows are allowed, however, they need to be closed and covered. A candidate can close blinds, and shades, or cover the window with a sheet, towel, or other material.
- The room must be free of clutter and contain no accessible devices, books, notes, or other materials that could potentially allow a candidate to cheat.
- The desk or workspace the individual uses must be free of any devices, books, notes, or other materials that could potentially allow a candidate to cheat.
- Examinees are allowed a CLEAR glass or bottle of water only
- In general, the goal is to have as sterile an environment as possible.
If you experience any issues connecting to your proctor or during your exam please contact ProctorU via the Live Chat feature within your ProctorU account OR Call 1-855-772-8678, Option 1.