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Appeals and Complaints


The BCCB Board is committed to providing a fair process for handling appeals, investigating allegations of wrongdoing and ethics violations, investigating complaints, and taking disciplinary action as required for any applicant, candidate or certified person. Detailed information on the Appeals and Complaints policies can be found in the Policy and Procedures Manual beginning on Page 30.

To file an appeal, download the Appeals Form and submit it to BCCB via mail or email.

To file a complaint, download the Complaint Form and submit it to BCCB via mail or email.


Appeals and Complaints Process

Type of Appeal or complaint Noice of Receipt of appeal or complaint to Appellent or Complaintant Committee Review of Appeal or Complaint Investigation Period Appeal or Complaint Decision Notification to Appellent or Complaintant Policy & Procedures Manual
Appeals
Application Denied 10 Days 30 Days Varies as Needed Within 15 Days of Decision Meeting Pg. 30
Exam Results (Submitted Within 5 Working Days of Exam) 10 Days 30 Days Varies as Needed Within 15 Days of Decision Meeting Pg. 31-32
Special Accommodation 10 Days 30 Days Varies as Needed Within 15 Days of Decision Meeting Pg. 32-33
Recertification Denied (Submitted Within 5 Working Days of Denial) 10 Days 30 Days Varies as Needed Within 15 Days of Decision Meeting Pg. 33
Complaints
Allegation of Wrongdoing 10 Days 30 Days Varies as Needed Within 15 Days of Decision Meeting Pg. 33-36
Ethical Violation 10 Days 30 Days Varies as Needed Within 15 Days of Decision Meeting Pg. 33-36
General Complaint 10 Days 30 Days Varies as Needed Within 15 Days of Decision Meeting Pg. 33-36